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About Us

About MESEE

MESEE basically stands for Metropole Services Exchange, we are mainly At-home services provider. We are an all-in-one platform that helps users hire premium skilled service professionals, from beauticians and masseurs to sofa cleaners, carpenters and technicians. the most easiest and efficient way to make reservations for home services home cleaning, moving, painting, handyman work, AC servicing, plumbing, pest control inter-alia.

We make it possible and easier for customers by making a quick and reliable service available to them in real time.

FAQs

What's more, you can chat with the customers directly, or use the calling feature on our app to connect with the customer.

How to get started on Metropole Services Exchange as an Expert? Download the app on your phone and fill in the details required to complete the registration process.

How do I book a reservation ?

Open the app and browse through the categories of services available. Pick the service you need and choose your date and time preference. You will be asked to make a payment for the service and post, a service provider will pick up your request.

What’s Mesee ?

Mesee is an acronym for Metropole Services Exchange at the same time it’s our brand name; and is the leading online marketplace for home services in Africa that helps clients book over 25 different services online as well as compare quotes. On Mesee, you can also compare ratings and read customer reviews of each service provider to make an informed decision. Founded in 2020, Mesee is growing to eight cities in the Africa, with plans to expand in the Middle East region and beyond.

Why should I book home services through Mesee ?

To have easy, fast and hassle-free way to find and book vetted home services online. We partner with trusted and licensed professionals, all of whom are thoroughly vetted to make sure you get the highest quality service. They are also reviewed and rated by customers. You can book services with instant confirmation at fixed rates. Some of the home services can be booked for the same day with a notice of less than two hours. Mesee also offers live customer service every day of the week.

Whom should I expect at my home ?

Mesee only partners with reputable service providers who follow industry standards when training their staff. This means that qualified and trusted professionals will carry out the service at your home. Not only do they have the know-how to take care of the required task properly but will also be able to bring the necessary supplies and equipment if requested.

How do I make a booking ?

You can easily book a service in 4 simple steps:

1. Tell us how much time you would like the professionals stay. 
2. Schedule a date and time.
3. Share your location and contact details.
4. Confirm the booking! You will pay after the service has been completed.

You will receive an email once we have connected you with a home service provider. We will also send in app reminders leading up to your appointment.

Can I change or cancel my service ?

Yes. You will have the option to cancel or modify your booking up to 12 hours before the service starts. If you cancel or change your booking less than 12 hours in advance of the booking, then you might have to pay a late cancellation/modification fee.

Where and how can I track my booking ?

Your bookings can be tracked and managed through our app, which can also be used to view the details and request modifications. If you’re using the website, bookings can be tracked under the Account section.

How do I get a discount ?

At Metropole we offers many special discounts. You can view the complete list of promo codes along with details on how they can be used to book home services at discounted rates whenever available; terms and conditions may apply.